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Glenwood Springs, Colorado pipeline relocation

We have plans to replace the natural gas main and service lines in your neighborhood.

Beginning on February 3, a Black Hills Energy representative with RBW, Inc., our contractor on the project, began the process of visiting homes to determine the best location for the new meter and service line on each property. If you are not present when the representative visits your property, he will leave a door tag to let you know that he was there.

Additional contractors for Black Hills Energy will also be doing work in the area in preparation for the project, including pothole and surveying work, throughout February.

Black Hills Energy is planning a community meeting to provide an overview of the project and address any question or concerns residents may have. The meeting will take place February 20, 2020 from 5:30-7:00 p.m. at the Glenwood Springs Community Center in Sopris Meeting Room A. Members of our project team and, if available, representatives from City of Glenwood Springs, will be in attendance to discuss the project.

As we get closer to the start of construction, you will receive a letter informing you of the anticipated start date and a diagram representing where the new service and fuel line will be installed on your property.


The following dates are tentative start and finish for the main line installation.

  Color Start End
South Park Dr to Coach Miller Rd Red 5/4/20 5/18/20
Polo road Green 5/19/20 5/30/20
Polo Circle Brown 6/1/20 6/6/20
Virginia Rd Blue 6/8/20 6/23/20
North Park Dr Violet 6/24/20 7/11/20
Coach Miller Dr Cyan  7/13/20 7/18/20
Grand Ave Orange 7/20/20 8/5/20
  • All service line work is expected to be completed by 8/22/20.
  • All pavement repairs are expected to be completed by 9/30/20.
  • All work will proceed from the south to the north.

No work scheduled

July Fourth holiday: July 3-5, crew to shut down by 3:00 p.m. on July 2 and have all equipment and materials moved away fro the subdivision. Work to resume on July 6.

Project schedule is tentative and will depend on ground and weather conditions.

The service line crew will be approximately one week behind the mainline crew.

Project update - June 12, 2020

  • All proposed new main has been installed throughout the sub-division.
  • Connection of all service lines to new meter sets is expected to be complete by the July 4 holiday shut down, and paving is expected to begin the week of July 13.
  • Installation of fuel lines will continue throughout July and into August.

Project update - June 9, 2020

  • All planned main line installation is complete. Crews are completing pressure testing and performing the final tie-in to the existing main, with pressurization of the new main slated for the week of the 8th. 
  • Service lines to new meter set locations are complete from on Park Drive from Grand Avenue to Coach Miller Drive. Installation of service lines will begin on Polo Road will begin the week of the 8th. 
  • We are on track to have all of new service lines to new meter locations installed by the end of June and anticipate beginning installation of fuel lines from the new meter location to the existing meter location after the 4th of July weekend.

Project update - May 16, 2020

  • Progress is ahead of schedule, with the Polo main line installation complete, along with the south end of the Park to Coach Miller main line installation.
  • Bore crews are working Monday-Friday, along with a digging crew that will continue to work on Saturdays.
  • Boring on Virginia is scheduled to be completed by the end of the week.
  • Crews continue to install new meter locations at homes between the south end of Park and Coach Miller.

Previous updates

  • Construction has begun and the project is under way.  Initial work began May 4 at the south end of Park Drive and will continue north to Coach Miller Drive. Crews are digging bell holes to facilitate the installation of the 2 inch main line, and pothole work will continue.
  • Work may move along faster or slower than originally planned, depending on the soil conditions and placement of other underground utilities.

  • Beginning on May 11, the boring crew will begin work on installation of service lines, starting at 406 Park Drive and moving north.

    • Each customer will be notified before work begins on their property and location of the new meter with be reconfirmed.

    • Service and fuel lines along, with the new meters, will be set in place but not be connected to the system and put into use until the new mainlines are installed and ready for connection.  Once the mainlines are operational, we will begin contacting customers to the new line and switching over service. Once all customers have been transferred to the new main line, the old line will be retired from service and old meter risers will be removed.

  • All residents of streets where the construction is taking place shall be given access to their homes and driveways. Traffic control personnel will notify the crew that access is needed and the crew will shut down activity and relocate any equipment necessary to allow residents to move in or out of the driveway. We will accommodate access needs as quickly as we can safely do so, and there may be some instances that require a resident to go around to the opposite end of the street to gain access. Crews will the resident if it is necessary to block a driveway for any reason, and will work with that resident for access needs.

  • Some traffic impacts are anticipated, as there will be areas of single lane traffic while the main is installed and periodic road closures when equipment and work do not allow for safe passage for a single lane of traffic. Crews will work

  • Residents are encouraged to check the progress of the crew as they return home. The schedule will be updated weekly on the website but may not always reflect daily progress of the crew. In preparation for the next day’s planned work, we will continue to notify each evening homes that will be impacted the following day.

  • Sidewalks may be temporarily closed where the equipment is located, and we ask that you please cross over to the other side of the road in those areas. If you need assistance, please ask our traffic control personnel to help you cross the street.

  • Per the City of Glenwood, we will perform asphalt patching of bell holes the weeks of July 6-10 and Sept 7-11. Once the project reaches completion, mill and overlay work on roads within the subdivision will be scheduled as soon as possible.

Contact us

If you have any questions or concerns about this project, please contact Black Hills Energy.


Frequently asked questions

Why is Black Hills Energy doing this project?

The existing pipeline is reaching the end of its useful life and is slated to be replaced. In this particular neighborhood, the pipeline and meters are located in backyards, which makes access for maintenance and in case of an emergency significantly more challenging. As we will already be replacing the pipeline, now is the time to relocate those facilities to a location that is more accessible for maintenance personnel as well as emergency responders.

Why can’t the new lines be installed in the backyard?

Safety. Fences, large mature trees, sheds, and poor accessibility all have the potential to inhibit first responders or maintenance personnel from reaching the equipment quickly in an emergency.

When will construction take place?

Work is currently scheduled to begin in April and continue through the end of September.

How much will this cost me?

There will be no cost to residents or property owners.

How will this new pipe be installed and will my gas be shut off?

The majority of the pipelines will be installed utilizing a bore machine to minimize surface impacts.  A new mainline will be installed in the street (or in the case of Grand Avenue, in the city easement) and connected to the existing main. Then, a new service line and meter will be installed at each property, as well as a fuel line connecting the new meter to the existing meter location. Finally, the resident will be contacted to schedule a time to shut of the gas, remove the old meter and connect the new fuel line. Your gas should not be off for more than one hour.

Who will relight my appliances?

Black Hills Energy contractor RBW, Inc., has certified personnel who will provide the relight of your appliances.

Where will the new meter be set?

The location of the new meter will be individually evaluated at each property, but in general, new meters will be located on the front third of the home in a location with no operable windows or vents within three feet of the regulator.

What is the difference between the main line, service line and fuel line?

The main line brings gas to the neighborhood, the service line brings gas from the main line to the new meter, and the fuel line brings gas from the new meter to the existing meter location.

Who is responsible for any damages?

Black Hills takes responsibility for ensuring that any damage that occurs during construction, including damage to landscaping, sidewalks, driveways, and irrigation, is repaired to the homeowner’s satisfaction. Additionally, if there is any settling of a trench, personnel will return to fix that as well. To ensure property is repaired to the same standard as it was prior to construction, Black Hills Energy personnel and contractors will take photos before and after for comparison, and we encourage homeowners to do the same.