Iowa energy assistance resources

Helping others strengthens us all. So, when life doesn’t go as planned, we’re ready to support you. Whether you're looking for ways to lower your energy bills or need financial help, we’re here to support you. Explore our range of energy assistance programs and resources designed to help you stay safe, be prepared and save energy.

Individuals may apply for the program at the local Community Action Agency in their county. Locate your local outreach office. If you are unable to find your county on the Community Action Agencies Intake List, please call Community Action Agencies Unit at 515-281-3861.

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Check out our Black Hills Energy assistance checklist. This resource will walk you through the steps of how to apply for utility assistance.

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Bill payment help for low-income households

After you’ve applied for LIHEAP, here are more resources that may be available to you.

Black Hills Cares

Black Hills Cares helps eligible customers in need pay their Black Hills Energy bills or emergency energy-related expenses. The program uses voluntary donations from our customers and employees.

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Help starts here - 211.org

211 is a nationwide service that connects millions of people to help each year. They provide a local source of social services available to help with utility bill payment assistance, housing options, food and nutrition programs, support groups, and much more.

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Additional resources for utility help in Iowa

Iowa Community Action Association

Educating, advocating for, and connecting Community Action Agencies to amplify a unified voice in service of Iowans facing economic hardship.

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Budget Billing

Budget Billing is a free, stable payment plan. It gives you more predictable bills by averaging the amount you pay each month.

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Payment arrangements

We understand that a variety of circumstances can lead to a late payment, and we’re here to help you get back on track by offering payment arrangements.

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Other resources

Medical Extension program

This program is available to residential customers whose utility service is medically essential, as certified by a licensed physician, to avoid death or serious medical complications requiring immediate hospitalization.

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Save money

We have all kinds of programs to help you save money and energy. Find out how you can lower your energy costs, make your home more comfortable and reduce your energy use.

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Woman looking at bill with baby in her arms

Understanding your bill

We want you to have the utmost information when it comes to your energy bill. This allows you to understand the charges and help see where you can save.

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Monitor your energy usage

See where you’re using the most energy and where you can save – all right in your Black Hills Energy account.

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