We rise by lifting others, which is why we support and provide programs to help those who have been impacted by COVID-19.
Budget Billing is a free, stable payment plan. It gives you more predictable bills by averaging the amount you pay each month.
We understand that a variety of circumstances can lead to a late payment, and we’re here to help you get back on track by offering payment arrangements.
Black Hills Cares helps eligible customers in need pay their Black Hills Energy bills or emergency energy-related expenses. The program uses voluntary tax-deductible donations from our customers and employees. We match those contributions dollar for dollar.
The Low Income Home Energy Assistance Program keeps families safe and healthy by helping with energy costs. Learn how and where to apply for energy assistance here.
211 is a nationwide service that connects millions of people to help each year. They provide a local source of social services available to help with utility bill payment assistance, housing options, food and nutrition programs, support groups, and much more.
Income-qualified residential customers can receive financial assistance through the Colorado Black Hills Energy Assistance Program or BHEAP.
Residential customers who meet specific medical and income qualifications can receive financial assistance through the Colorado Medical Exemption Program or CMEP.
This program is available to residential customers whose utility service is medically essential, as certified by a licensed physician, to avoid death or serious medical complications requiring immediate hospitalization.